Yada, Yada Yada. Blah, Blah, Blah. Get To The Point!

It has come to my attention that some of you didn’t get the memo.  You’re apparently unaware that we’re living in a world of 15-second TV commercials, 140-character tweets, and three-minute “long-form” videos on YouTube.

Nobody gives a rat’s ass about your context, your setup, your overview, your background, your rationale, your reasoning, your formative thinking, or the deductive path that you followed.  Except maybe your mom.  (And she’s lying, you know.)

You need to get to the point, right now.

If it’s a presentation, make it clear and easy to understand.  Here’s one of the opening slides I used last week to explain the talk I was giving:

smc_columbia1

No animations, no bullets, no fancy fonts and it stayed on the screen for about 60 seconds.  But it clearly outlined what folks would be hearing from me, and I referred back to it at least a dozen times in the next 45 minutes.

And while this is great advice for a presentation, it’s also pretty wonderful for blogging, picture captions, white papers and email.  Tell me early on what the reason is for the experience, and let me decide if I want to know more about the other stuff.

(Now as an experienced education professional, with a degree and all, that’s not the way I’d always prefer to work.  If I’ve got you locked in a room with me for an hour, I may spend some time setting up what we’re doing, giving you the “big picture”, or somehow providing context.  But if we’re working online, I’ve got to accept that your forefinger is itching to click that mouse button and move on to something involving either cute kittens or hamsters.)

As a test, hand your copy to a friend and give them two minutes.  Then take it away and ask them to tell you the one big thing that came out.  If it’s not the main point of what you’re doing, draw a big red X through what you’ve done, and start over.

{ 1 comment… read it below or add one }

Andrew B. Clark November 17, 2009 at 12:05 pm

Although I am guilty to a point of personal disgrace, I have to agree with this post and every word Dick has written… except for maybe “forefinger,” but I can be swayed. :-)

I write too much. Advertisers write too much. Lawyers… well don’t get me started… Doctors, on the other hand, write just enough. You can’t read it anyway, so who cares?

Compelling? Maybe. If it is, I’ll read (as well as stop to make a comment). If it’s not… c’ya!

Thank you, Dick, for pointing out a flaw in communication that is only going to get more noticeable in upcoming years. If you don’t have the interest of your reader within three or four seconds, the technology has made it too easy for them to flee to a less obtrusive venue…

So what do we do then? I say bring back pictograms…

Keep Cooking!
Andrew B. Clark
The Brand Chef

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